Privacy policy

Privacy Policy

At Izak10.co.uk, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our website, you agree to the terms described below.

1. Information We Collect

We may collect information from you in a variety of ways:

a) Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (securely processed via third-party gateways)

b) Automatic Data Collection

When you visit our website, we automatically collect certain information, including:

  • Your IP address
  • Browser type
  • Operating system
  • Pages you visit and time spent
  • Referring website or search terms

This is collected via cookies, analytics tools (e.g. Google Analytics), and server logs.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or account
  • Respond to customer service requests
  • Send marketing emails (if you opt-in)
  • Improve our website and shopping experience
  • Detect and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Payment gateways (e.g. Stripe, PayPal)
  • Shipping providers (to deliver your order)
  • Marketing or analytics services (for internal insights)
  • Law enforcement or legal authorities (only if required by law)

All third-party service providers are required to maintain confidentiality and comply with data protection regulations.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep you logged in
  • Remember your cart
  • Personalize your experience
  • Track website traffic and usage

You can disable cookies in your browser settings, but it may impact site functionality.

5. Data Storage and Security

We take all reasonable steps to protect your data using:

  • SSL encryption
  • Secure servers and firewalls
  • Limited access to personal data internally

6. Your Rights (Under GDPR)

As a UK or EU resident, you have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • File a complaint with the ICO (Information Commissioner’s Office)

To request access or deletion of your data, contact us at support@izak10.co.uk.

7. Marketing Communications

You will only receive marketing emails if you opt-in during checkout or signup. You may unsubscribe anytime using the link in our emails or by contacting us.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies if you visit those sites.

9. Children’s Privacy

We do not knowingly collect information from children under 13 years of age. If we become aware that we have unknowingly collected data from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

📧 Email: support@izak10.co.uk
🌐 Website: www.izak10.co.uk

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